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How tibaji Handles Your Personal Information

Your account details, payment activity through bKash, Nagad, and Rocket, and browsing behaviour on tibaji are handled with care.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredYour Rights ExplainedBangladesh-Focused Policy
tibaji How tibaji Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is available through the channels below. We aim to respond to data-related requests within a reasonable timeframe.

Team online

Live Chat

Start a chat from the tibaji lobby. Available directly in your account dashboard — no need to leave the platform to reach us.

Email Support

Send your data request or privacy concern to our support address. Include your registered account details so we can locate your record quickly.

Account Help Centre

Log in and visit the Help section for self-service options including session history, linked payment methods, and communication preferences.

DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on tibaji. Here is what that looks like in practice — from the moment you deposit via Rocket to the day you request your data deleted.

Encrypted Account Access

Your login and payment sessions run over SSL encryption. OTP verification is required for account access, adding a second check before any session opens on your device.

Payment Data Handling

Transaction records for bKash, Nagad, and Rocket deposits and withdrawals are stored only as long as needed for account reconciliation and applicable retention rules.

Cookie and Session Control

Session cookies keep you logged in while you play. Analytics cookies help us understand how the lobby loads on mobile. You can clear or block these through your browser at any time.

Data Access and Deletion Requests

You can request a copy of your account data or ask for deletion by contacting support. We will confirm receipt and process your request in line with applicable regional requirements.

Common Questions About Your Data on tibaji

Real questions about how your information is used, stored, and protected on this platform.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged to keep your account secure.

We share only what payment processors need to complete your transaction. We do not sell your data. No marketing third parties receive your personal account information without your consent.

Account data is kept while your account is active and for a period after closure as required by applicable rules. You can request deletion once your account is closed and obligations are settled.

Contact support via live chat or email with your registered account details. We will locate your record and provide the data in a readable format within a reasonable timeframe.

Yes. Reach out through the Help Centre or email support. Corrections are processed promptly. Deletion requests are handled subject to any retention obligations that apply in your region.

Access and data processing depend on your local law and eligible region. If you are in Bangladesh and your use is permitted, this policy covers how your data is handled on tibaji.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.