Verify Your tibaji Account
Verification is how we protect your balance and make sure withdrawals reach the right person. We ask for a copy of a valid national ID and a quick confirmation that the wallet number on your account matches the one you use to transact. Upload the documents from your account settings — the process is straightforward and you only do it once. A
verified account has no withdrawal holds and gets faster support when something needs checking. Think of it as locking your account to you, not as a barrier between you and your money.
- Open account settings — Go to your profile and find the verification section — it shows which documents are still needed.
- Upload your national ID — A clear photo or scan of your valid national ID is the main document we need to confirm your identity.
- Confirm your wallet number — Make sure the bKash, Nagad or Rocket number on file matches the wallet you transact with.
- Verification confirmed — Once approved, your account is fully unlocked — withdrawals process without additional identity checks.